A native of Brazil, Joane first came to the U.S. as a foreign exchange student with AFS. She returned to Brazil where she successfully ran and sold two different businesses. Returning to the US in 1992, Joane put her business ownership experience to work with a small manufacturing company running the day-to-day operations and facilitating sales with South American companies. She joined SEG in 1999, where her experience has helped her clients get the results they desired. Joane has a B.S. degree in business management from North Central College, where she majored in international business and Spanish.
When we start to work with a new client, they sometimes have the perception that we are just a training company and that we are immediately going to start pitching training programs to them. In reality we are a performance improvement company. We don’t come in with one solution in mind; we bring the ability to help them look at their challenges from a fresh perspective. Often in the process of our discussions, together we discover that their real challenge is something altogether different than what the client initially thought it was. For us this isn’t a one-time event. We want to develop the process that will deliver the business results that the client needs”